Medi-Cal coverage requires annual renewal. If you have not completed your renewal, your coverage may be at risk — including your access to primary care, dental, behavioral health, and pharmacy services at KCS. KCS staff can help you complete your renewal at no cost.
Why Your Medi-Cal Renewal Matters
Since 2023, California has required all Medi-Cal members to renew their coverage every year. Millions of Californians have lost coverage simply because they did not know their renewal was due or did not receive the notice in time. If your coverage lapses, you may have to pay out of pocket for doctor visits, prescriptions, and dental care until it is reinstated.
How KCS Can Help You
Review your renewal paperwork with you
We go through your renewal packet line by line so nothing is missed or filled out incorrectly.
Help you gather the documents you need
Proof of income, residency, and household size — we help you identify exactly what to bring.
Connect you with benefits enrollment specialists
Our team includes trained enrollment specialists who know the Medi-Cal system and can advocate on your behalf.
Answer any questions about your coverage
Confused about what is covered or which plan you have? We explain your benefits in plain language.
Do not wait until your coverage lapses.
Walk in to any KCS location or call us to schedule a dedicated benefits appointment. We are here to make sure you keep the coverage you depend on.

